The everyday blog of Richard Bartle.

8:51pm on Tuesday, 22nd March, 2005:



My complaint to Multimap about their use of "it's" when they meant "its"; elicited a reply!

This is it:

Thank you for your enquiry and apologies for the delay in replying. We would also like to thank you for informing us of an error on one of our aerial photos of the Royal Horseguard Thistle Hotel and surrounding areas. I have reported this to our technical team who will be looking into it in due course. Please note however that we are regrettably unable to confirm a time frame as for when this spelling mistake is likely to be rectified.

Thanks again for the feedback and for taking the time to write to us.

Kind regards,


Goobi Kyazze
Client Services Representative

An absolute classic of a pro forma response, methinks. Still, at least it was a reponse.

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Copyright © 2005 Richard Bartle (richard@mud.co.uk).