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7:04pm on Tuesday, 21st June, 2005:



I ordered some books from Amazon almost a month ago, but they didn't arrive. I got in touch and they said they'd sent it via DHL. They couldn't find it on the DHL trackback web site, so suggested I should check with all my neighbours within 2 houses in all directions in case DHL had delivered the books there while I was out.

Yes, like that was ever going to happen. Despite having lived here for 10 years, I haven't spoken to most of the people within 2 houses of where I live, and we're all happy with this state of affairs.

I gave it another few days and told Amazon that DHL still hadn't got in touch. Amazan promised to chase them up.

This is an excerpt from an email from Amazon that was waiting for me when I got back from Portsmouth:

We have spoken to DHL regarding this and they have provided us with
an update on this order. This parcel was destroyed in a fire which
erupted at the Colchester depot for DHL.

DHL didn't think that maybe they ought to have mentioned this to someone?

Amazon are replacing the books. It would be nice if DHL were paying...

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Copyright © 2005 Richard Bartle (richard@mud.co.uk).