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6:18pm on Wednesday, 8th June, 2005:

Printer Workaround


I finally got my PC to talk to my printer. I connected it using a USB cable (not supplied — I had to take the one from my old scanner) and although the whole thing collapsed again at 96% installed it nevertheless put enough software into XP that I could access it. I deinstalled the working network version from my younger daughter'sPC and put it onto shared use via my PC. It means that my PC has to be switched on for her to be able to use the printer, but I can live with that.

Checking the web, it seems that lots of people have trouble with the 2610 and 2710 (they use the same software; the hardware isn't much different except for some extra FAX memory and a 25% higher price). The verdict seems to be that if you can install it first time, it's great; if you can''t, well, you can pretty well forget getting meaningful help from HP's technical support: you're on your own.

My HP LaserJet 4L is still going strong after, ooh, it must be at least 10 years. My HP OfficeJet 635 packed up after 5 or 6 (which is why I bought this new Photosmart 2610). The Photosmart wouldn't even install until I threatened to take it back to the manufacturers.

I'm beginning to wonder about my 10-month-old HP Pavilion zv5255EA now...

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Copyright © 2005 Richard Bartle (richard@mud.co.uk).